Syarat & Ketentuan

General Terms: By registering and using the bktopup.com Service, you are deemed to have agreed to all the terms and conditions in effect. These Terms of Use govern the use of all services available in the bktopup.com System and apply to all users and parties involved in interacting with bktopup.com. By registering an account or using services in the bktopup.com System, you are deemed to have read, understood, and agreed to all the contents of these Terms of Use. These Terms of Use may change from time to time according to the developments of bktopup.com and the prevailing regulations. You are advised to periodically visit the bktopup.com System to obtain the latest information regarding such changes. The use of the Services signifies your agreement to these terms for using the Services available in the bktopup.com System.

 

Definitions:

  • Account refers to the User's information including username, password, telephone number, and email. All of this information must be provided by Registered Users.
  • Services encompass the bktopup.com System, its content, features, provided services, and functions accessible through or on behalf of bktopup.com, including services from partner collaborations.
  • User refers to individuals or entities accessing the bktopup.com System.
  • Buyer refers to both Registered and non-Registered Users who purchase vouchers or perform top-ups through the bktopup.com System.
  • bktopup.com System includes the official website BKTOPUP as well as other systems accessible through computer devices or mobile devices of Users.

 

User Responsibilities:

  • Users are required to access the bktopup.com Service in good faith and comply with applicable laws and regulations.
  • Personal information provided by Users must be true, clear, honest, accurate, complete, and updated as needed.
  • The confidentiality of User account information must be maintained, and this information should not be shared with third parties.
  • Users are prohibited from using automated methods or other tools to access the bktopup.com Service.
  • The Service must not be used for illegal purposes or to harm the reputation of others.
  • Users are not allowed to use bktopup.com's logo, images, or design elements without official permission.
  • The privacy rights of other Users must be respected, and personal information must not be shared with third parties without permission.
  • Respect for the copyrights of others is required, and sending spam messages is prohibited
  • The User will continuously cooperate with BKTopup to investigate and determine whether there has been a violation of these
  • Terms of Use by granting BKTopup (along with designated parties and independent auditors) access rights to the personal data and/or devices used by the User to access the BKTopup System. In this regard, the User authorizes BKTopup to collaborate with authorities (including but not limited to the police, government agencies, telecommunication service providers, internet service providers, data center service providers, and others) without prior consent from the User.
  • Users are prohibited from using the BKTopup System with the intent to collect personal data for the purpose of violating the Privacy Policy and the applicable laws and regulations in Indonesia.
  • Users are prohibited from using the BKTopup System with the intention of collecting personal data in violation of the Privacy Policy and applicable laws and regulations in Indonesia.

Transactions:

  • Procedures established by bktopup.com must be followed in every transaction.
  • Users are required to carefully read and understand product information and descriptions before committing to a purchase.
  • Users should be aware that bktopup.com is not responsible for losses in the context of User business.
  • Transactions conducted outside the bktopup.com system are not the responsibility of bktopup.com.
  • In the event of a violation of the Terms of Use or other BKTopup terms and conditions, BKTopup reserves the right to take necessary actions regarding the violation, including but not limited to content removal, account blocking, transaction cancellation, refunding, and other actions.
  • The User understands and agrees that the availability of goods is the responsibility of the Partner. If the product is out of stock, the Partner will reject the order, and the payment will be refunded to the User.
  • The User understands and agrees that any transactions conducted outside the BKTopup system or official BKTopup transactions, and/or without BKTopup's knowledge (through private networks, messaging, purchases outside of BKTopup, and/or purchases outside of invoices issued by BKTopup) are the User's personal responsibility and are not the responsibility of BKTopup.
  • The User understands and agrees not to share or disclose transaction proofs made on BKTopup to any party other than BKTopup through BKTopup's official communication channels. In such cases, if any loss occurs due to the sharing or disclosure of transaction proofs to other parties, it will be the sole responsibility of the Buyer.
  • The User understands and agrees that any claims made after the confirmation/automatic confirmation of receipt of goods are not the responsibility of BKTopup. Any losses incurred after the confirmation/automatic confirmation of receipt of goods are the responsibility of the respective User.

Refunds and Fund Withdrawal:

  • Users must provide bank account information for the purpose of fund refunds or withdrawals on bktopup.com.
  • Users are required to understand specific conditions under which fund refunds can be conducted by bktopup.com.
  • Withdrawn funds will be processed to the User's account within the specified timeframe.
  • BKTOPUP.COM reserves the right, in its sole discretion and for any reason, to require verification procedures for User-initiated fund withdrawal transactions.  Such verification procedures may include, but are not limited to, requesting additional identification documentation, confirming account ownership, or conducting security checks.

User Data Processing:

  • By using the bktopup.com Service, Users grant permission to bktopup.com to collect, process, use, and disclose the provided information.
  • The privacy of User information will be maintained according to applicable standards, unless required by law to be disclosed.
  • bktopup.com is not responsible for information leaks caused by technical issues.

Service Termination

  • BKTOPUP.COM reserves the right to terminate or suspend your access to the Service, in whole or in part, with or without cause, and with or without notice, at any time. Reasons for termination may include, but are not limited to, violations of these Terms of Service, fraudulent or illegal activity, or non-payment. Upon termination, your right to use the Service will immediately cease, and you will lose access to all data, content, or other materials associated with your account.
  • Termination by User The User may terminate their use of the Service at any time by following the instructions provided on the Service or by contacting BKTOPUP.COM Customer Service.

No Reliance on Prior Agreements

  • The User acknowledges that by entering into these Terms, the User is not relying on any representations or warranties made by the Company, its agents, or any other person (whether negligent or innocent) other than those expressly set forth in these Terms.

Modifications to the Terms

  • BKTOPUP.COM reserves the right, at its sole discretion, to modify or amend these Terms of Service at any time. We will use commercially reasonable efforts to provide at least thirty (30) days' prior written notice of any material changes to these Terms of Service. Such notice may be provided by email, posting on the Service, or by any other method deemed reasonably likely to inform you of such changes. Your continued use of the Service after such changes become effective shall be deemed your acceptance of those changes. If you do not agree to the new terms, you are free to discontinue your use of the Service.

Waiver

  • The failure of BKTOPUP.COM to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any right or provision and shall not be deemed or construed to be a release of any obligation hereunder. No waiver of any of the provisions of these Terms shall be effective unless in writing and signed by an authorized representative of BKTOPUP.COM.

Severability

  • In the event that any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be struck and the remaining provisions shall
    remain in full force and effect. No such invalidity, illegality, or unenforceability shall affect the validity, legality, or enforceability of the remaining provisions hereof.  

Governing Language

  • The English language version of these Terms, and any referenced documents, shall be the controlling language in all disputes arising out of or relating to these Terms. Any translations provided for informational purposes are not legally binding.

Additional Aspects:

  • Detailed information is available in the bktopup.com Terms of Use.
  • Provisions from BKGAMESHOP Terms and Conditions apply.